Customer Retention Strategies
6 WAYS TO AVOID LOSING CUSTOMERS
Customer retention is all about how your company maintains its client base and how it creates a loyal following. Customer retention is a big function of customer satisfaction. Develop a few tactics aimed at creating loyal customers by discovering what they most want. Customer Retention Strategies...
Channel Distribution Management Trumps the Product
EVEN A GREAT PRODUCT WILL FAIL – IF YOU DON’T MAKE THE 7 SALES
Companies – especially new companies--underestimate channel distribution management. Channel distribution management includes everything from merchandising and delivery, to policies and procedures, oversight and field reports. It’s a huge area of concern. The bottom line is: Your customer can’t buy it if it isn’t there. The channels...
Customer Loyalty is More than just Repeat Buying
CUSTOMERS AREN’T LOYAL UNTIL THEY BUY THE THIRD TIME
Customer loyalty is a demonstration of trust in your brand. It is the comfort and convenience of access to a dependable product that’s always in stock, and delivers up to or beyond expectations. Most consumers are loyal to products they can depend on. Their loyalty is...